Last Updated: 25 August 2024

1. Introduction

IQI Elite Group (“Company,” “we,” “our,” or “us”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our Facebook advertisements or provide information through our lead generation forms. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our forms or provide any personal information.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our website, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued provision of information to us after the date such revised Privacy Policy is posted.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via our Facebook advertisements and lead generation forms includes:

Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to our Facebook advertisements, such as submitting a lead form. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features or services we offer.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our Facebook advertisements and lead generation forms to:

• Create and manage your account.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to our services.
• Increase the efficiency and operation of our business.
• Monitor and analyze usage and trends to improve your experience with our services.
• Notify you of updates to our services.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process inquiries and quote requests.
• Request feedback and contact you about your use of our services.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.

4. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to have your information deleted, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.

7. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

8. Children’s Privacy

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

IQI Elite Group
26-27th Floor, Tower D, Millerz Square, 357, Jln Klang Lama, 58000 Kuala Lumpur, Wilayah Persekutuan.

Email: [email protected]

Phone: +60 10 – 399 9100

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Malaysia. You agree that any dispute arising from or relating to this Privacy Policy will be heard solely by a court of competent jurisdiction in Malaysia.